Making Trade Happen

Nuestra razón de ser es facilitar el comercio mundial y local ofreciendo soluciones que ayuden a las empresas a tomar las decisiones comerciales correctas. Apoyamos a las empresas en la prevención del riesgo de impago para protegerlas a través de nuestras soluciones de seguro de crédito.

Además, desempeñamos un papel clave a la hora de orientar a nuestros clientes en un mundo cada vez más cambiante. Proporcionamos información valiosa para que nuestros clientes obtengan un conocimiento a profundidad de sus propios clientes, proveedores y clientes potenciales, evaluando su solidez financiera y su fiabilidad.

También anticipamos las principales tendencias económicas y analizamos los riesgos por zonas geográficas y sectores. Trabajar en Coface significa ayudar a construir, desarrollar y promover esta experiencia micro y macroeconómica única, y apoyar a una amplia variedad de empresas en su toma de decisiones y estrategias comerciales.

• Nuestros equipos de Coface Global Solutions apoyan el desarrollo de las empresas multinacionales a través de una serie de servicios específicos. En este vídeo, uno de nuestros clientes, Tyrolit, nos habla del apoyo diario que recibe de Coface.

Estar conectados con el mundo significa, ante todo, conectar con los demás.

Una de las características que definen a Coface es que somos una empresa internacional y a la vez humana donde cada persona cuenta. Trabajar en Coface implica colaborar con una gran variedad de personas con una poderosa mezcla de generaciones, géneros y culturas. Nuestra dimensión humana también se refleja en el espíritu con el que trabajamos juntos: valoramos la sencillez, la accesibilidad y la disponibilidad.

Como empleador, estamos comprometidos con un enfoque socialmente responsable con tres misiones clave:

• Promover un ambiente de trabajo inclusivo.
• Permitir el desarrollo de nuestros colaboradores.
• Promover la igualdad de oportunidades luchando contra cualquier forma de discriminación.

The Happeners Making Trade Happen How does Coface connect you to the rest of the world? I have always had to work with people who are very open-minded in a sense, very open to international growth. And in my day-to-day work I'm always working with people from other countries, both at the local level - there are always foreigners in almost all the subsidiaries - but also at the regional and group level. Everyday, we communicate with the risk underwriting centres located in seven regions around the world. I think the cultural context that we have gives us the opportunity to share and implement unconventional solutions, to exchange experiences, ideas; to look at different management styles, and implement some of them in our day-to-day work. What makes the employee experience at Coface special for you? I don't feel that there are differences in terms of culture, nationalities, or even location. For me, we work in a team that is located in different places, but in everyday life, we don't see where each of us is located. We work and we make progress on our projects. It's the style of communication between departments with a willingness to always help out, and to share the experience and knowledge. I know colleagues who have very local jobs, but have been assigned international, global or regional projects. And yes, I think that has always meant that Coface can make you feel comfortable, and that you can always have that international vision and that intercultural support. Coface has an open culture: here, we can speak up freely, and share ideas across the organisation. Coface is like a big family: it does not matter what your nationality is, or what accent you speak. Each of us is contributing to the world economy, and that's our common objective. At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Lo que dicen nuestros Happeners

• “Nuestra red interna Women to Lead trabaja para desarrollar las carreras de las mujeres en Coface. También estamos comprometidos con la diversidad y la mezcla generacional en todos los niveles de la empresa. Nuestra diversidad también se refleja en nuestra toma de decisiones, ¡lo cual es una ventaja indiscutible!”

Leigh Mason Risk

Responsable de Riesgos, Legal y Compliance en Sudáfrica

Trabajar en armonía de la economía global significa operar en un entorno multicultural. Nuestros equipos son expertos en combinar sus conocimientos y trabajar en colaboración en todo el mundo, buscando comprender mercados específicos y resolver los desafíos que enfrentan nuestros clientes.

Nuestra perspectiva global es un factor clave en nuestro trabajo diario, donde:
 

• Tendrás la oportunidad de trabajar en estrecha colaboración con colegas de todo el mundo para brindar un mejor servicio a nuestros clientes globales.
• Estarás en contacto con personas de diferentes nacionalidades y culturas en la oficina, en las reuniones y durante los programas de formación.
• Gracias a nuestra red internacional única, disfrutarás de una amplia gama de oportunidades de movilidad en el extranjero, ¡incluso al principio de tu carrera en Coface!

We received a request from a major French car manufacturer, who wants to develop its electric vehicle sales, via its main distributor in Denmark. How do you work together to meet clients' needs? I'll start by going to the Economic Research Department, to ask them for information about Denmark, specifically the electric vehicle distribution segment in the country, and market share figures, if possible. Then I go to the Information Department, to ask them about this distributor, what is the financial trend. As the economist for Northern Europe, I'm am of course the first port of call when it comes to Danish market issues. In this specific case that we're looking at, the first thing I'll do is examine automotive market data for Denmark. For example, registration figures, or the current e-vehicle trends. When I have summarized that, then I have a nice macroeconomic picture. But when it comes to micro data, for example, the specific business environment, then of course I pass this question on to my risk colleagues on site. In order to understand the risk involved with the market for electrical vehicles, I'd take a look at publically available information, such as government regulattions, the electric vehicle market's development, as well as key figures from the company. I would also contact their CFO or CEO and talk about their company, to learn about their sales figures, and what developments they expect to see in the future. What is the added value of collaboration for clients? The Coface system, is based on being "close to the risk": we know that the local people are our teams in the field, and are the best placed to respond to the requests we receive. Here, at the EIC, (Enhanced Information Centre) we survey, and collect knowledge about the most significant parts of the exposure that Coface has. You can never know absolutely everything, but you can still get enough information to improve your understanding of the company. The strong international environment is a great advantage when looking at risks from different angles and therefore making the best possible risk assessment - even if that means I have to juggle my work around different time zones! At Coface, we are Making Trade Happen. The Happeners Making Trade Happen Watch the series at coface.com/happeners

Lo que dicen nuestros Happeners:

• “En Coface trabajo con gente de orígenes muy diversos. Es un ambiente en el que puedo descubrir diferentes culturas y perspectivas sin moverme de mi oficina o casa. Nuestra diversidad fomenta y  promueve la creatividad, además de aumentar nuestro rendimiento. Esto hace de Coface un gran lugar para trabajar junto a un equipo del que estoy orgullosa de formar parte.”

Yuliia N. 

Gestora de Grandes Cuentas de Coface Global Solutions con sede en Dubai

En nuestro afán por reinventarnos, desafiamos constantemente nuestros logros y triunfos: ¡esta es la base del éxito de Coface desde hace más de 75 años!

Integramos las nuevas tecnologías, especialmente la ciencia de datos, en nuestro modelo operativo para simplificar y mejorar nuestras operaciones. Damos prioridad a nuevas formas de trabajar más flexibles, ágiles y colaborativas.

Y como el mundo está en constante cambio, fomentamos las ideas innovadoras y valoramos las mentes curiosas, que tienen el coraje y la determinación de dar forma a un mundo nuevo.

In innovation, we do two main things. We have a prospective work, trying to identify the technological trends in use that will impact our businesses, our customers and our partners. We have a customer vision that guides our project. We don't do R&D to develop projects that will remain in a laboratory, but we are already driven by an existing need of our customers, which are the business lines. Coface's international database is unique in the world. The data contained in this database allows us to be absolutely predictive in evaluating a single company and the market; the risks of the market where the company operates. And this is absolutely a competitive and innovative key. We set up a hackathon, where we brought about forty people together from seven different regions. I think there were about fifteen countries represented and we got them to work remotely on customer needs, so they connected with the customers. They came, we had several stages and finally, we managed to produce a kind of prototype that we showed to our clients, who were very satisfied. So, from there, we started to build the product. With a series of small weekly challenges, each week we asked the teams to ask themselves a question, so one challenge per week. And at the end of the week, they would come and pitch their proposal. So, at the end of this hackathon, I participated in the development of the product by extracting the data used to build the different indicators used in this product. We created an innovative, user-friendly platform with the purpose of guiding companies in their sales choices. All of this not only involving our staff but also involving the clients, and this allowed us to launch a platform more rapidly, in a better performing way. Innovation is the key to success for a company. Improving our own offer, listening to the market, testing all aspects of the platform, understanding if we're meeting our clients' needs and listening to the commercial feedback. All of this helps you to innovate and to succeed. Our team works in an iterative way. Generally, we start by trying to understand a need. Then we dig in when we think we have something that starts to work. We'll do some tests. We'll try to propose things, mock-ups to customers, or test a technology with them with Coface employees. And then, the more we advance, the more we'll enrich the solution to obtain something that is a complete solution in the end. Creating a product in less than six months that corresponds to customer needs proves that we are agile. It proves that we listen to our customers and it proves that there is real creativity in what we do. At Coface, we are making trade happen.

Lo que dicen nuestros Happeners

• "Hemos ideado un “hub comercial' con un proceso ágil y tecnología de punta para para establecer un nuevo equipo dedicado al servicio al cliente. Esto nos ha ayudado a mejorar nuestra calidad de servicio”

Bjoern M.

Director de Desarrollo de Soluciones (Alemania)